Need a speaker who can connect AI, CX, and operations—without hype?
Presentations include keynotes and workshops. These target executive teams and industry events. They focus on AI-first contact center transformation. They also cover workforce productivity, quality and compliance, and scalable operating models. Led by the author of AI is Coming for Your Job (2025) and AI is Coming for Your Business (forthcoming in 2026)
- The mindset shifts required to adapt to constant change
- The new rules of AI-driven innovation and competition
- Real-world case studies of successful organizational transformation
Best For: Executive retreats, tech conferences, leadership summits, forward-thinking organizations
Michael Schiano is a veteran business leader, operations expert, and AI strategist with 25 years of experience managing high-performing teams in customer service and technology.
As the author of AI is Coming for YOUR Job and AI is Coming for YOUR Business, Mike delivers compelling, practical insights for organizations facing the next wave of automation. He has led organizations of over 2,000 employees and now speaks across the U.S. to inspire both executives and everyday professionals to embrace AI—not fear it.
Why book Michael?
- Deep expertise bridging business strategy and AI disruption
- Practical, no-hype perspective backed by 30+ years of operational experience
- Highly adaptable content for diverse audiences (C-suite, managers, frontline workers, entrepreneurs)
- Engaging speaker who combines data-informed insights with real-world stories
- Author of two published books on AI and workforce transformation
Keynotes (30–90 minutes)
Panels & Roundtables (45–60 minutes)
Executive Briefings (30–45 minutes)
Workshops & Trainings (2–4 hours)
Virtual Sessions (all formats available)
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