by Mike Schiano

AI technology is being used to streamline onboarding processes for companies large and small. It can save HR days of time…and reduce the number of people needed on the HR team.

Hitachi, for example, uses time reduction as a key performance indicator. Its department conducted market research and built a private AI system with a custom large language model. MSN reported the details: Workers fed the model with data from corporate sites, PowerPoint presentations, PDF files, and employment books so that it could accurately answer new hires’ questions.

This work was previously completed by “human” resources. Note, humans are still needed to feed AI tools the information needed to replace ultimately replace themselves.

Hitachi’s IT then worked with HR to beta test the AI onboarding agents with various departments. Once KPIs and service-level agreements were met, teams scaled the AI for onboarding in October after the roughly six-month process.

The results: saving four days in onboarding and reducing HR staff involvement from 20 hours per new hire to 12 hours.

As I point out in my new book, AI is Coming For Your Job, What you can do to Survive and Thrive, people in businesses across the world are being used to train AI technology to do the work. Companies thirsty for the cost savings are pushing AI as hard as they can. Your only hope for economic survival is to upskill toward AI support roles. Any job which includes repetetive tasks, such as onboarding and training new employees, will be replaced.

Has your onboarding been replaced by AI yet?